We want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.
🛍️ Returns
We accept returns for eligible items within 7 days of delivery. To be eligible for a return:
- The item must be unused and in its original condition
- It must be in the original packaging
- Proof of purchase is required
Certain items such as perishable goods, custom-made products, or sale items may not be eligible for return.
💸 Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
- Your refund will be processed within 5–10 business days
- The amount will be credited to your original payment method
Shipping charges (if any) are non-refundable.
🔄 Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us within 7 days of delivery.
🚚 Shipping Returns
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
📩 Contact Us
If you have any questions about returns or refunds, contact us at:
Nina’s bakery@gmai.com